Shipping policy
Shipping Policy — OceanGlow™
📦 Order Processing
All orders placed at OceanGlow are processed within 1 to 3 business days after payment confirmation.
Once your order has been shipped, you will receive an email with tracking information if available.
🚚 Estimated Shipping Times
Delivery times may vary depending on the destination country and the shipping carrier.
Approximate estimates:
- 🇺🇸 United States: 5-10 business days
- 🇪🇺 Europe: 7-15 business days
- 🌍 Rest of the world: 10-20 business days
⚠️ During periods of high demand, promotions or holidays, shipping times may be affected.
🌍 Availability
We ship internationally to most countries.
If your location is not available during checkout, you can contact us to check availability.
📩 Order Tracking
Once your order has been shipped, you may receive:
- Tracking number
- Shipping updates
- Email confirmation
⚠️ Delays or Issues
OceanGlow is not responsible for delays caused by:
- Customs
- Courier services
- Weather conditions
- Errors in the provided address
- Circumstances beyond our control
❌ Incorrect Address
It is the customer's responsibility to ensure the shipping address is correct.
If the order has already been shipped, we will not be able to modify the address.
📧 Contact
If you have any questions about your order or shipping, contact us at oceanglowsco@gmail.com and we'll be happy to help.